Redesdale Estate Wines don't charge for shipping in Australia. Below are indicative delivery times based on your State/Territory.
2 - 4 Days
Australian Capital Territory, New South Wales, Queensland, Western Australia, South Australia & Tasmania
3 - 5 Days
1. Collecting Your Information
Redesdale.com collects personal information about you when completing transactions from a Redesdale.com distribution point. Redesdale.com distribution points include, but are not limited to the Redesdale.com Internet Site, Redesdale Estate Cellar Door, The Redesdale (Tavern and Dining Room) and Customer Support including mail, and facsimile.
2. Use and Disclosure of Your Information
The personal information collected by Redesdale.com is used to ensure that the goods you purchased are delivered to you and that you are advised of any possible changes/cancellations that may occur in relation to the supply of goods ordered. Redesdale.com collect personal financial information to confirm the identity of users and bill customers for products. We will only record your personal information (including e-mail address) if you send us a message. It will only be used for the purpose for which you have provided it and related purposes within your reasonable expectations. We will not disclose your personal information for any other purpose without your consent. Unique identifiers (such as membership or credit card numbers) are collected from you to verify your identity and for use as account numbers in our record system. We will not share financial or unique identifier information with third parties without your prior consent. Redesdale.com will not use or disclose this information in any way, other than that disclosed in this policy.
terms & conditions
Thank you for accessing this Website http://www.redesdale.com/. Please read these conditions of use before using this site, operated by Redesdale Estate Pty Ltd.
The redesdale.com website provides a range of wines to purchase online. While all reasonable efforts have been made to ensure the information on this site, or downloaded from this site, is accurate and up to date, Redesdale Estate Pty Ltd maintains the right to update or change any information at any time, without notice to users. Subject to any terms implied by law, and which cannot be excluded, Redesdale Estate Pty Ltd accepts no responsibility for any loss, damage, cost or expense (whether direct or indirect) incurred by you as a result of any error or omission or misrepresentation in any information in this site.
This site and all its content, including text, photographs, files, graphics are governed by the laws of copyright and intellectual property. Anyone accessing this site is entitled to view or download any part of it. However, the content may not be used or reproduced (in whole or part) for any other purpose without the prior approval of Redesdale Estate Pty Ltd. All brand/product references contained in this site, or in the source of this site, are owned and registered by their respective companies.
These conditions are governed by the laws of Australia.
Wine Ordering Conditions
For any wine ordered through redesdale.com, the sale is made direct between the vineyard, Redesdale Estate Pty Ltd and the customer, via the internet, in much the same way as any other mail order sale. Wineries are not allowed to sell wine to anyone who isn't 18 years old or over. By placing an order, you confirm that you are at least 18 years old. It is an offence to sell or supply to or to obtain liquor on behalf of a person under the age of 18 years. If you are buying a case of wine as a gift - the recipient must also be over 18 years old. If the wine couriers are in any doubt about the age of the recipient on delivery, they will request some form of ID. If the person receiving the wine is unable to produce appropriate ID, unfortunately, the couriers will be unable to leave the wine.
Prices & Payment
All prices are quoted in Australian Dollars (AUD) and include Goods & Services Tax (GST). Delivery charges are as quoted in the online system. We accept Visa and MasterCard, alternative payments can be made, see form or email before ordering online for more details.
Delivery of Goods
Anyone at the specified delivery address who receives the goods shall be presumed by Redesdale Estate Pty Ltd to be authorised to receive the goods on your behalf. Redesdale Estate Pty Ltd may request that the person who receives the goods at the delivery address provide satisfactory evidence of proof of age. Redesdale Estate Pty Ltd will refuse to deliver the goods if the person receiving the goods is unable or unwilling to provide evidence of proof of age.
If you receive your order and it is damaged please contact us immediately so that we can organise a replacement or refund. Replacements and refunds will only be given once the damaged goods are returned to our store.
If some or all of the bottles of wine in a case are broken, corked or not of merchantable quality when they are delivered, please notify us as soon as possible. You may choose either to return the whole case for a refund or a replacement. We will refund you as soon as the wine is received.
If you need further assistance with placing an order you can contact Redesdale Estate Pty Ltd via the website, or on Telephone: 0408 407 108.