terms & conditions
Thank you for accessing this Website http://www.redesdale.com/. Please read these conditions of use before using this site, operated by Redesdale Estate Pty Ltd.
The redesdale.com website provides a range of wines to purchase online. While all reasonable efforts have been made to ensure the information on this site, or downloaded from this site, is accurate and up to date, Redesdale Estate Pty Ltd maintains the right to update or change any information at any time, without notice to users. Subject to any terms implied by law, and which cannot be excluded, Redesdale Estate Pty Ltd accepts no responsibility for any loss, damage, cost or expense (whether direct or indirect) incurred by you as a result of any error or omission or misrepresentation in any information in this site.
This site and all its content, including text, photographs, files, graphics are governed by the laws of copyright and intellectual property. Anyone accessing this site is entitled to view or download any part of it. However, the content may not be used or reproduced (in whole or part) for any other purpose without the prior approval of Redesdale Estate Pty Ltd. All brand/product references contained in this site, or in the source of this site, are owned and registered by their respective companies.
These conditions are governed by the laws of Australia.
Wine Ordering Conditions
For any wine ordered through redesdale.com, the sale is made direct between the vineyard, Redesdale Estate Pty Ltd and the customer, via the internet, in much the same way as any other mail order sale. Wineries are not allowed to sell wine to anyone who isn't 18 years old or over. By placing an order, you confirm that you are at least 18 years old. It is an offence to sell or supply to or to obtain liquor on behalf of a person under the age of 18 years. If you are buying a case of wine as a gift - the recipient must also be over 18 years old. If the wine couriers are in any doubt about the age of the recipient on delivery, they will request some form of ID. If the person receiving the wine is unable to produce appropriate ID, unfortunately, the couriers will be unable to leave the wine.
Prices & Payment
All prices are quoted in Australian Dollars (AUD) and include Goods & Services Tax (GST). Delivery charges are as quoted in the online system. We accept Visa and MasterCard, alternative payments can be made, see form or email before ordering online for more details.
Delivery of Goods
Anyone at the specified delivery address who receives the goods shall be presumed by Redesdale Estate Pty Ltd to be authorised to receive the goods on your behalf. Redesdale Estate Pty Ltd may request that the person who receives the goods at the delivery address provide satisfactory evidence of proof of age. Redesdale Estate Pty Ltd will refuse to deliver the goods if the person receiving the goods is unable or unwilling to provide evidence of proof of age.
If you receive your order and it is damaged please contact us immediately so that we can organise a replacement or refund. Replacements and refunds will only be given once the damaged goods are returned to our store.
If some or all of the bottles of wine in a case are broken, corked or not of merchantable quality when they are delivered, please notify us as soon as possible. You may choose either to return the whole case for a refund or a replacement. We will refund you as soon as the wine is received.
If you need further assistance with placing an order you can contact Redesdale Estate Pty Ltd via the website, or on Telephone: 0408 407 108.